Welcome to WA911Training, an online education, course registration and peer community for 911 Public Safety Professionals in Washington State. Please log in to access your courses. For information on peer community access or questions about current or upcoming training courses, please contact your agency training coordinator or send an email to the Washington State 911 Coordination Office staff at Suzie.Biscarret@mil.wa.gov or Katrina.Rahier@mil.wa.gov.


We are here to support YOU – our essential 911 professionals and your feedback is essential to us. Once you have completed the courses, please help build this resource by leaving your comments and ideas.

Washington State 911 Public Safety Training Portal

Upcoming Telecommunicator Courses

See Course Catalog to Register

Jan 7-10, 2025-Communications Training Officer (CTO) - Richland

Jan 13-17, 2025 - Telecommunicator 1 (T1) - Kent 

Jan 21, 2025 - CTO Workshop - VIRTUAL

Jan 29-31, 2025 - Telecommunicator 2 (T2) - Lincoln Co. 

Feb 3-7, 2025 - Telecommunicator 1 (T1) - Lincoln Co. 

Feb 18-21, 2025 - Communications Training Officer (CTO) 

Mar 25-28, 2025 - Public Safety Communications Center Supervisor (PSCCS) - Richland

Mar 31, 2025 - TERT - Thurston Co. 

April 2-4, 2025 - Telecommunicator 2 (T2) - Skagit 

April 14-18, 2025 - Telecommunicator 1 (T1) - VIRTUAL 

April 21-25, 2025 - Instructor Development - Kent 

April 30-May 2, 2025 - Telecommunicator 2 (T2) - Yakima

May 12-16, 2025 - Telecommunicator 1 (T1) - Bellingham

May 19-21, 2025 - Telecommunicator 2 (T2) - Lewis Co. 

June 3-6, 2025 - Communications Training Officer (CTO) - Klickitat 

June 16-20, 2025 - Telecommunicator 1 (T1)  - Moses Lake 

June 25-27, 2025 - Telecommunicator 2 (T2) - VIRTUAL 

Jan 7-10, 2025-Communications Training Officer (CTO) - Richland

Jan 13-17, 2025 - Telecommunicator 1 (T1) - Kent 

Jan 21, 2025 - CTO Workshop - VIRTUAL

Jan 29-31, 2025 - Telecommunicator 2 (T2) - Lincoln Co. 

Feb 3-7, 2025 - Telecommunicator 1 (T1) - Lincoln Co. 

Feb 18-21, 2025 - Communications Training Officer (CTO) 

Mar 25-28, 2025 - Public Safety Communications Center Supervisor (PSCCS) - Richland

Mar 31, 2025 - TERT - Thurston Co. 

April 2-4, 2025 - Telecommunicator 2 (T2) - Skagit 

April 14-18, 2025 - Telecommunicator 1 (T1) - VIRTUAL 

April 21-25, 2025 - Instructor Development - Kent 

April 30-May 2, 2025 - Telecommunicator 2 (T2) - Yakima

May 12-16, 2025 - Telecommunicator 1 (T1) - Bellingham

May 19-21, 2025 - Telecommunicator 2 (T2) - Lewis Co. 

June 3-6, 2025 - Communications Training Officer (CTO) - Klickitat 

June 16-20, 2025 - Telecommunicator 1 (T1)  - Moses Lake 

June 25-27, 2025 - Telecommunicator 2 (T2) - VIRTUAL 

On Demand Virtual Courses

Crisis Intervention Team Training (CIT) - Independent Study
Crisis Intervention Team Trai...
TTY Refresher: Understanding Communications Barriers
TTY Refresher: Understanding ...
Giving & Receiving Effective Feedback
Giving & Receiving Effective ...
Burned Out Video (with Chaplain Pat Ellis)
Burned Out Video (with Chapl...
Empathy in Crisis Communication Video (with Chaplain Pat Ellis)
Empathy in Crisis Communicati...
Secondary Traumatic Stress Video (with Chaplain Pat Ellis)
Secondary Traumatic Stress Vi...